Reviews
4.9
329 reviews
Defect Corrected! Excellent customer Service! Awesome Pans
Sean· Review provided by heritagesteel.us · March 20, 2024
Excellent set. The 8 piece set makes a lot of sense to get. Seriously look at the frying pans in the sets you are looking at. Your really only missing a 8.5" small searing pan and a 2qt sauce pan... no big deal. You're going to be shocked at how much that 8quart pot holds if you have been using a 6qt stock pot, a box of speghetti hardly fills the bottom of it. In the set I got my 12inch pan has a bunch of spots in it... Looked like a rainbow trout. It also warped after like 5-6 cooks. I didn't over heat or run anything cold on a hot pan. I had tried everything to get the spots out but they were in the metal. I filled out a warrenty claim and they sent me a replacement pan no shipping charge or anything. The new pan is perfect so far. Very Very happy that I went with Heritage 8-Piece (800 degree oven safe) over the All Clad 10 piece set (600 degree oven safe) your broiler can run past 600 on a good day. The 8 Piece set met way more of my needs than than any other American made 10 piece set I found out there. Prudent Reviews website was very helpful in making my decision as well. I ordered on heritagesteel.us and not amazon which might have delayed getting the pans by a day or two but who cares (it probably made my warrenty claim process that much faster as I didn't have to register my products). If your in the market, know how to cook with stainless or are willing to learn, and have the $$ to spend on these, do it!
Overall great purchase with one suggestion.
Judith· Review provided by heritagesteel.us · October 10, 2024
We are enjoying this beautiful set of pots and pans. The company has been great to deal with giving immediate responses to queries, and the delivery was very quick, with all items carefully packaged for protection. We have followed the instructions carefully and foods are not sticking to the pans excessively and easily removed if soaked in water. Using the recommended cleanser and scrubber they continue to look brand new and cook foods at lower heat settings and evenly. We are very pleased. The only concern we have is that the handle attachment areas of the frying pans are hard to clean as you can't get a scrubber in there and grease can build up around the rivets. It takes a special little brush to get the area clean. Our old (50 years) Farberware stainless set didn't present this problem and didn't turn yellow if we didn't get all the grease stains scrubbed off. These new pans cook better and are more attractive but they require more work to keep them up.
Best Choice
Joshua· Review provided by heritagesteel.us · September 23, 2024
As a wedding gift to ourselves, my wife and I decided to replace our previous non-stick pots and pans. We have always wanted to move to stainless steel pans and remove as much chemical exposure as possible. After reading some of the reviews, we were nervous but excited to try them out. I watched all the videos about how to cook and clean with stainless steel since I knew it would be a little bit of a learning curve. Right out of the box, the pans looked immaculate, and we couldn’t be happier with them. Cooking with these pans has been simple: allow the pan to warm up properly, and use the water test to ensure you are ready. No matter what, there will always be a little bit of food that will stick to the pan, but it hasn’t caused any issues with tearing or burning food. Plus, cleaning the pan is super simple; at most, I briefly soak the pan before using my scrubby. Overall, we are happy with this purchase and will be expanding our Heritage Steel collection in the near future.
Worth Every Penny!
Karen· Review provided by heritagesteel.us · November 24, 2024
I’ve been saving money to buy this set for over a year because I saw the set my mom has and was impressed from the get-go!! But, the pieces are expensive…at least for my budget…so it took me awhile to be able to afford them. My mom? She needed to upgrade her cookware several years ago and my brother, who used to work in the steel industry, researched various companies for her. He came across Heritage Steel and recommended them. And, now…I have my own set! As well as the 6-quart Rondeau and I love them all! Tonight I used the 3-quart Saucepan…and just loved the ease and quickness; it’s really hard to put into words how great they truly are. The other night I used the 10 inch frypan to make a Mexican rice dish…and it was superb! And, I can’t wait to use the Rondeau to make mashed potatoes for Thanksgiving and the craving set for the turkey! I’m soooo happy I have all of these pieces. If you’re on the fence about making a purchase you really can’t go wrong with Heritage Steel. I can’t say enough great things about these products and this company. Sooo happy they’re made in the United States, too!!
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